Ever wonder what’s left of your SmartPay balance? Forgot your SmartPay PIN? Can’t find your card altogether?
Worry no more. #WeSetelForYou
Here’s why you’ll love having SmartPay on Setel
View your SmartPay Wallet balance anytime.
No more SmartPay PIN. Just use your fingerprint.
No more worries of misplacing your SmartPay card.
Share your balance with your family.
Track your SmartPay spending
Now available at over 900 PETRONAS stations & expanding rapidly nationwide
Dah download Setel?
Link your Setel & SmartPay account!
We’ll do it for you! Just provide us with your SmartPay Card number and mobile phone number used to register your Setel account.
Reach out to us on WhatsApp at 60189881333. Please allow up to 3 business days for linking to complete.
Operating hours: Mondays to Sundays, from 7:00am – 11:00pm.
How to pay with SmartPay on Setel
Senang je… Just select your SmartPay Wallet, pay for fuel and Setel!
Drive to a Setel enabled PETRONAS station. Tap on the Setel Wallet icon at the top right corner.
Select your SmartPay Wallet as your payment method.
Done! Click on "Purchase Fuel" to pay for your fuel.
Belum Setel? Download and register now!
Yes, you can. Just provide us with the mobile phone number registered to your Setel account and SmartPay Card number, and we’ll do the linking for you.
Just provide us with your chosen family member’s mobile phone number that is registered to his/her Setel account, and we’ll help you link your accounts together.
Please note that you can only link 1 family member to access your SmartPay entitlement.
Yes, we will link your driver’s Setel account with your SmartPay account.
Just provide us with your driver’s mobile phone number that is registered to his/her Setel account and help you link them together.
Once the linking is complete, your driver may proceed to purchase fuel for your vehicle using your SmartPay balance.
Please note that you can only link 1 driver to access your SmartPay entitlement.
You can start immediately as SmartPay is currently available on Setel. You just need to ensure your accounts have been linked successfully.
From 1st Jan 2020, you have a choice of using your SmartPay physical card or SmartPay payment method on Setel for your fuel purchases.
Setel is currently available at over 900 PETRONAS stations nationwide. You can view the full list of Setel enabled stations on our website: https://www.setel.my/locations
Yes you can, please use your physical SmartPay card to purchase fuel. Setel is currently enabled at more than 900 PETRONAS stations nationwide. You can view the full list of Setel enabled stations on our website: https://www.setel.my/locations
Yes you can. You can utilise your full SmartPay entitlement on both Setel and the physical SmartPay card.
You can only view Smartpay transactions on Setel if the purchase was made using the app. However, you can still view your latest SmartPay balance on the Setel app.
As per PETRONAS HR policy, your SmartPay entitlement is only valid for fuel purchases.
As per PETRONAS HR policy, you are not able to earn points for purchasing fuel using Smartpay via Setel.
Once we link your SmartPay account with your Setel account, you would not be required to key in the SmartPay PIN number anymore for your fuel purchases.
You can reach out to our Customer Support team via live chat on the Setel app or Setel WhatsApp us here, on Mondays to Sundays, from 7:00am – 11:00pm.
Yes your SmartPay account on Setel will also be suspended. Please reach out to SmartPay to reactivate your account.
Do reach out to our Customer Support team via live chat on the Setel app or Setel WhatsApp us here, on Mondays to Sundays, from 6:00am – 12:00am, if you need further assistance.