UX Writer

We are looking for an experienced UX writer to join our Product team to drive the focus on enabling a seamless & frictionless experience with Setel. You’ll join a collaborative product design team that cares deeply about creating useful and intuitive digital products. You’ll work with team members across multiple teams to build a world-class user experience & to translate business concepts into a simple yet impactful product for all of our users.

In This Role You Will:
  • Write clear, consistent & concise content for our product interfaces across multiple touchpoints – including labels, navigational elements, feature onboarding and notifications.
  • Contribute to our design system to ensure consistency across our entire ecosystem of products. This includes establishing and evolving our brand voice, tone and content guidelines.
  • Collaborate with the product designer, research & marketing team to deliver compelling UX writing solutions.
  • Evangelize UX writing by presenting and rationalizing your work to the team and stakeholders throughout the product development lifecycle.
  • Make use of data and research outcomes to evaluate the impact of your content writing.
  • Maintain and document evolving content, brand, and voice/tone standards.

You’re a great fit if you have:

  • You have at least 2 years of writing experience – especially content for the web and mobile products. If you have other writing or UX experience that you think suitable for this role, feel free to apply anyway.
  • You have excellent English writing & editing skills.
  • You have excellent verbal communication skills.
  • You can effectively work on multiple projects and manage deadlines.
  • You have a people-focused design mentality and want to design and build products/features that truly have a meaningful impact.
  • You can work independently in a fast-paced environment.
  • A holistic user experience problem solver that considers every facet of the
    user journey.
  • Please provide a portfolio of work that shows a range of content you’ve created. Also, include a brief explanation in your application of why you’re excellent for this role while highlighting your portfolio. Applications without a portfolio are unlikely to be considered.

Bonus Qualifications

Setel Ventures Sdn Bhd is fully committed to the protection of Personal Data and the compliance of Personal Data Protection Act 2010 (“Act”). Setel Ventures Sdn Bhd assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only to be used within the Setel Ventures Sdn Bhd.

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