We’re looking for a Merchant Operations Executive to join the Setel KL team. We are obsessed about delivering a seamless and frictionless retail experience for our customers. We strongly believe that we can only deliver these amazing experiences for our customers and merchants when we drive a work culture which inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you’re ready to be part of Setel.
The Merchant Operations team owns all efforts to manage merchants that comes from all aspects including merchant registrations, training, campaigns, acquisitions and complaints that are related to Setel. This also involves efforts to define, test and execute specific programs or campaigns to drive the number of customers acquired at stations in order to contribute a higher sales volume.
The Merchant Operations team will also play a critical role in managing merchants development, inquiries and feedback towards Setel. These initiatives are crucial in identifying and addressing the appropriate mitigations in a timely manner in ensuring a merchant well preparation for Setel.