We’re looking for a Senior Product Manager to join our growing product development team in KL. The role is a unique opportunity to build world-beating, world-class products, focusing on delivering seamless & frictionless petrol E-payments.

Senior Product Manager

PRODUCT  |  FULL-TIME

  • Your mission is to define the future of Setel. It's a huge challenge, but an exciting one. You’ll figure out how we can revolutionise and deliver a new retail experience of customers at a petrol station and beyond.
  • You'll lead by example - not only will you drive priorities forward directly with engineers/QAs, but we'd love it if you could help other departments in delighting the customer. This means understanding their potential and providing insights and data where necessary. As we are a data focused company, it helps to know what makes each of the teams tick to make sure they are focusing on the proper KPIs.
  • Communication and inspiration - you'll be responsible for understanding the why and how of the product so you can communicate the Setel story to anyone - from engineers to their grandmother. 

Your Mission

At Setel, product development is an extremely collaborative effort between engineering, design, QA and customer-facing teams. You’d be joining a group of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting users across Malaysia and beyond.


In Malaysia, we are looking for a Product Manager who’s passionate about learning the complex intersection between fuel, payments and loyalty systems, and will help build new innovations & flows towards delighting customers in delivering a next generation retail experience.


You’ll get to work with a dispersed product development team across Malaysia, Ukraine and US to build features that span various parts of the platform, as well as working with our operations and marketing teams to understand and solve our user’s pain points. 


On a usual day, a product manager would dive in hands-on to drive discussions on solutions forward, going from user journeys to deep architecture and flows between microservices, then clarify and have key decisions and criterias defined into user stories, that are transitioned into design, and then prioritised into development sprints for execution. We expect PMs to drive clarity and urgency to deliver outcomes, making scope or tradeoff decisions on the fly. 

Aside from this internal facing aspect, product managers also work with vendors in defining and prioritising work items towards delivering capabilities to be integrated towards shipping end-to-end solutions.


About the Role

  • You have 5+ years experience in product management.
  • You’re a creative product thinker who loves collaborating across the company with engineering, operations, marketing, design and sales
  • You’re motivated by the the chance to improve the lives of our customers, and delivering them a delightfully seamless experience in petrol stations and beyond.
  • You excel in defining requirements and criterias to clarify expected outcomes on what needs to be designed or built to deliver customer needs
  • You do whatever it takes to make your product and team successful, no matter how big or small the issue may be
  • You have strong written and verbal communication skills with a talent for building empathy for user problems
  • You have experience managing technical software products from kick-off to ship
  • You thrive in a collaborative environment involving different stakeholders and subject matter experts, and can turn incomplete, conflicting, or ambiguous inputs into solid action plans
  • Beyond just shipping new products, you obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium and large releases.

Requirements

  • You had experience building payments, messaging, chat or advertising technology software or mobile apps
  • You had experience as a software engineer

Bonus Qualifications

Apply now

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